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Organization Management: Setup & Administration
Onboarding, Dashboard, Multiple Organizations & Customization
Complete organization setup, manage multiple organizations, customize profiles, track events across your dashboard, and configure contact forms

Complete your organization setup to unlock all platform features:
  1. Basic Organization Information:
    • Organization name and description
    • Business type (individual, company, nonprofit, etc.)
    • Primary contact information and address
    • Phone number and website URL
  2. Payment Setup:
    • Connect your Stripe account for payment processing
    • Verify bank account details for payouts
    • Set payout schedule (daily, weekly, monthly)
    • Configure tax settings and business registration
  3. Profile & Branding:
    • Upload organization logo and header images
    • Choose brand colors and themes
    • Write compelling organization bio
    • Add social media links and contact information
  4. Verification & Launch:
    • Submit required documents for verification
    • Complete identity verification process
    • Review and accept platform terms
    • Activate your organization profile
Access onboarding from "Account Settings > Organization Setup" - save progress and return anytime to complete.

Your organization dashboard provides a comprehensive view of all activities:
  1. Events Overview:
    • See all events across all your organizations in one place
    • Filter by status (draft, live, past), date range, or organization
    • Quick access to event analytics and ticket sales
    • Recent activity feed with ticket sales and registrations
  2. Performance Analytics:
    • Total revenue across all events and organizations
    • Ticket sales trends and conversion rates
    • Top-performing events and marketing channels
    • Attendee demographics and geographic distribution
  3. Quick Actions:
    • Create new events with one-click access
    • Switch between organizations seamlessly
    • Access marketing tools and promotional materials
    • Manage team members and permissions across organizations
  4. Notifications Center:
    • Real-time alerts for ticket sales and important updates
    • System notifications and platform announcements
    • Customer messages and support requests
    • Financial alerts and payout notifications
Access your dashboard from the main navigation - customize widget layout to focus on your most important metrics.

Manage multiple organizations under one account for different brands or purposes:
  1. Creating New Organizations:
    • Click "Add Organization" from your account dropdown
    • Complete separate onboarding for each organization
    • Each organization gets its own profile, branding, and payment setup
    • Unique URLs and social media presence for each brand
  2. Organization Types & Use Cases:
    • Business Divisions: Separate brands or product lines
    • Event Types: Music events vs corporate conferences
    • Geographic Locations: Different cities or regions
    • Client Work: Managing events for different clients
    • Personal vs Business: Separate personal and professional events
  3. Organization Switching:
    • Quick switcher in top navigation bar
    • Recent organizations for fast access
    • Dashboard shows combined view or individual organization data
    • Separate notification settings per organization
  4. Shared Resources:
    • Same login credentials across all organizations
    • Unified billing and subscription management
    • Cross-organization reporting and analytics
    • Shared team member access with permission controls
Manage all organizations from "Account Settings > Organizations" - archive inactive ones to keep dashboard clean.

Create a professional online presence with comprehensive customization options:
  1. Custom Profile URL:
    • Choose your custom URL: stubs.com/organizer/your-organization-name
    • URL must be unique and follow naming guidelines
    • Update anytime - old URLs redirect automatically
    • Use brand name, location, or event type for easy discovery
  2. Visual Branding:
    • Upload high-resolution logo (recommended 400x400px)
    • Add header/banner image for profile page
    • Choose primary and secondary brand colors
    • Select font styles that match your brand
    • Preview changes before publishing
  3. Profile Content:
    • Write compelling organization description and mission
    • Add detailed bio with history and achievements
    • Include contact information and business hours
    • Highlight featured events and upcoming attractions
    • Add testimonials and media coverage
  4. SEO & Discovery:
    • Add keywords and tags for better search visibility
    • Configure meta descriptions for social sharing
    • Enable Google Analytics tracking
    • Submit to event discovery platforms
Customize everything in "Profile Settings > Customization" - changes appear immediately on your public page.

Connect all your social platforms to build audience and increase event discovery:
  1. Supported Social Platforms:
    • Facebook (page link and auto-posting integration)
    • Instagram (profile and business account linking)
    • Twitter/X (handle and tweet integration)
    • LinkedIn (company page and personal profile)
    • TikTok (profile link for younger audiences)
    • YouTube (channel for event videos and content)
    • Custom links (website, blog, other platforms)
Add social links in "Profile Settings > Social Media" - verify ownership for enhanced features and analytics.

Enable direct communication with potential attendees and event inquiries:
  1. Contact Form Locations:
    • Organization Page: General inquiries about your organization
    • Individual Event Pages: Event-specific questions and requests
    • Ticket Purchase Flow: Support during checkout process
    • Post-Event: Feedback, photos, and follow-up communication
  2. Form Customization:
    • Add custom fields for specific information (company, phone, etc.)
    • Set required vs optional fields
    • Create different forms for different inquiry types
    • Add file upload for documents, media, or portfolios
    • Include dropdown menus for inquiry categories
  3. Message Management:
    • Receive messages in centralized inbox
    • Automatic email notifications for new inquiries
    • Tag and categorize messages for organization
    • Set auto-responses for common questions
    • Forward specific types to team members
  4. Response & Follow-up:
    • Respond directly through the platform
    • Track response times and customer satisfaction
    • Save templates for frequently asked questions
    • Convert inquiries to sales opportunities
    • Export contact information for marketing lists
Configure contact forms in "Settings > Communication" - enable spam protection to filter out automated messages.

Collaborate effectively with team members across all your organizations:
  1. Team Member Roles:
    • Administrator: Full access to all organization settings and events
    • Event Manager: Create and manage events, view analytics
    • Marketing Coordinator: Access promotional tools and attendee communication
    • Check-in Staff: Access only event check-in and attendee management
    • Finance Manager: View financial reports and payout information
    • Custom Roles: Define specific permissions for specialized needs
  2. Invitation & Onboarding:
    • Send email invitations with automatic account setup
    • Team members create their own passwords
    • Guided onboarding tour for new team members
    • Set temporary access for event-specific staff
  3. Permission Management:
    • Grant access to specific events or all events
    • Limit access to certain organizations only
    • Control financial information visibility
    • Set approval workflows for sensitive actions
    • Audit trail of all team member actions
  4. Collaboration Tools:
    • Internal messaging and notifications
    • Shared task lists and event planning checklists
    • Comment threads on events and orders
    • Real-time activity feeds for team awareness
Manage your team in "Account Settings > Team Management" - review permissions regularly for security.