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Organization Management
7 questions
Organization Management: Setup & Administration
Onboarding, Dashboard, Multiple Organizations & Customization
Complete organization setup, manage multiple organizations, customize profiles, track events across your dashboard, and configure contact forms
How do I complete the organization onboarding process?
Complete your organization setup to unlock all platform features:
Basic Organization Information:
Organization name and description
Business type (individual, company, nonprofit, etc.)
Primary contact information and address
Phone number and website URL
Payment Setup:
Connect your Stripe account for payment processing
Verify bank account details for payouts
Set payout schedule (daily, weekly, monthly)
Configure tax settings and business registration
Profile & Branding:
Upload organization logo and header images
Choose brand colors and themes
Write compelling organization bio
Add social media links and contact information
Verification & Launch:
Submit required documents for verification
Complete identity verification process
Review and accept platform terms
Activate your organization profile
Access onboarding from "Account Settings > Organization Setup" - save progress and return anytime to complete.
How do I use the centralized organization dashboard?
Your organization dashboard provides a comprehensive view of all activities:
Events Overview:
See all events across all your organizations in one place
Filter by status (draft, live, past), date range, or organization
Quick access to event analytics and ticket sales
Recent activity feed with ticket sales and registrations
Performance Analytics:
Total revenue across all events and organizations
Ticket sales trends and conversion rates
Top-performing events and marketing channels
Attendee demographics and geographic distribution
Quick Actions:
Create new events with one-click access
Switch between organizations seamlessly
Access marketing tools and promotional materials
Manage team members and permissions across organizations
Notifications Center:
Real-time alerts for ticket sales and important updates
System notifications and platform announcements
Customer messages and support requests
Financial alerts and payout notifications
Access your dashboard from the main navigation - customize widget layout to focus on your most important metrics.
How do I create and manage multiple organizations?
Manage multiple organizations under one account for different brands or purposes:
Creating New Organizations:
Click "Add Organization" from your account dropdown
Complete separate onboarding for each organization
Each organization gets its own profile, branding, and payment setup
Unique URLs and social media presence for each brand
Organization Types & Use Cases:
Business Divisions:
Separate brands or product lines
Event Types:
Music events vs corporate conferences
Geographic Locations:
Different cities or regions
Client Work:
Managing events for different clients
Personal vs Business:
Separate personal and professional events
Organization Switching:
Quick switcher in top navigation bar
Recent organizations for fast access
Dashboard shows combined view or individual organization data
Separate notification settings per organization
Shared Resources:
Same login credentials across all organizations
Unified billing and subscription management
Cross-organization reporting and analytics
Shared team member access with permission controls
Manage all organizations from "Account Settings > Organizations" - archive inactive ones to keep dashboard clean.
How do I customize my organization profile and URL?
Create a professional online presence with comprehensive customization options:
Custom Profile URL:
Choose your custom URL: stubs.com/organizer/your-organization-name
URL must be unique and follow naming guidelines
Update anytime - old URLs redirect automatically
Use brand name, location, or event type for easy discovery
Visual Branding:
Upload high-resolution logo (recommended 400x400px)
Add header/banner image for profile page
Choose primary and secondary brand colors
Select font styles that match your brand
Preview changes before publishing
Profile Content:
Write compelling organization description and mission
Add detailed bio with history and achievements
Include contact information and business hours
Highlight featured events and upcoming attractions
Add testimonials and media coverage
SEO & Discovery:
Add keywords and tags for better search visibility
Configure meta descriptions for social sharing
Enable Google Analytics tracking
Submit to event discovery platforms
Customize everything in "Profile Settings > Customization" - changes appear immediately on your public page.
How do I add and manage social media links?
Connect all your social platforms to build audience and increase event discovery:
Supported Social Platforms:
Facebook (page link and auto-posting integration)
Instagram (profile and business account linking)
Twitter/X (handle and tweet integration)
LinkedIn (company page and personal profile)
TikTok (profile link for younger audiences)
YouTube (channel for event videos and content)
Custom links (website, blog, other platforms)
Add social links in "Profile Settings > Social Media" - verify ownership for enhanced features and analytics.
How do contact forms work on event and organization pages?
Enable direct communication with potential attendees and event inquiries:
Contact Form Locations:
Organization Page:
General inquiries about your organization
Individual Event Pages:
Event-specific questions and requests
Ticket Purchase Flow:
Support during checkout process
Post-Event:
Feedback, photos, and follow-up communication
Form Customization:
Add custom fields for specific information (company, phone, etc.)
Set required vs optional fields
Create different forms for different inquiry types
Add file upload for documents, media, or portfolios
Include dropdown menus for inquiry categories
Message Management:
Receive messages in centralized inbox
Automatic email notifications for new inquiries
Tag and categorize messages for organization
Set auto-responses for common questions
Forward specific types to team members
Response & Follow-up:
Respond directly through the platform
Track response times and customer satisfaction
Save templates for frequently asked questions
Convert inquiries to sales opportunities
Export contact information for marketing lists
Configure contact forms in "Settings > Communication" - enable spam protection to filter out automated messages.
What team management and permission features are available?
Collaborate effectively with team members across all your organizations:
Team Member Roles:
Administrator:
Full access to all organization settings and events
Event Manager:
Create and manage events, view analytics
Marketing Coordinator:
Access promotional tools and attendee communication
Check-in Staff:
Access only event check-in and attendee management
Finance Manager:
View financial reports and payout information
Custom Roles:
Define specific permissions for specialized needs
Invitation & Onboarding:
Send email invitations with automatic account setup
Team members create their own passwords
Guided onboarding tour for new team members
Set temporary access for event-specific staff
Permission Management:
Grant access to specific events or all events
Limit access to certain organizations only
Control financial information visibility
Set approval workflows for sensitive actions
Audit trail of all team member actions
Collaboration Tools:
Internal messaging and notifications
Shared task lists and event planning checklists
Comment threads on events and orders
Real-time activity feeds for team awareness
Manage your team in "Account Settings > Team Management" - review permissions regularly for security.